The Legal Stuff

Terms and Conditions

Founded in 2019, MediCheck ("MediCheck") is a world-class, medical service organisation which services the Medical Aid Claims Queriers for both Open and Closed Medical Schemes Members. It is staffed by Medical experts and Forensic Accountants and Attorneys who provide a service to all. The superb calibre of MediCheck’s service and standards is in a league of its own in collaboration with the Council For Medical Schemes.

Use Of Site

You may only use this site to browse the content, make legitimate purchases and shall not use this site for any other purposes, including without limitation, to make any speculative, false or fraudulent purchase. This site and the content provided in this site may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed. 'Deep-linking', 'embedding' or using analogous technology is strictly prohibited. Unauthorised use of this site and/or the materials contained on this site may violate applicable copyright, trademark or other intellectual property laws or other laws.

Disclaimer Of Warranty

The contents of this site are provided "as is" without warranty of any kind, either expressed or implied, including but not limited to warranties of merchantability, fitness for a purpose and non-infringement.

The owner of this site, the authors of these contents and in general anybody connected to this site in any way, from now on collectively called "Providers", assume no responsibility for errors or omissions in these contents.

The Providers further do not warrant, guarantee or make any representation regarding the safety, reliability, accuracy, correctness or completeness of these contents. The Providers shall not be liable for any direct, indirect, general, special, incidental or consequential damages (including -without limitation- data loss, lost revenues and lost profit) which may result from the inability to use or the correct or incorrect use, abuse, or misuse of these contents, even if the Providers have been informed of the possibilities of such damages. The Providers cannot assume any obligation or responsibility.

The use of these contents is forbidden in those places where the law does not allow this disclaimer to take full effect.

Our Rights

We reserve the right to:

  • modify or withdraw, temporarily or permanently, the Website (or any part of) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or

  • change these Conditions from time to time, and your continued use of the Website (or any part of) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions, then you must immediately stop using the Website.

  • We will use our reasonable endeavours to maintain the Website. The Website is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of the Website or because of a failure, suspension or withdrawal of all or part of the Website due to circumstances beyond our control.

Updating Of These Terms And Conditions

We reserve the right to change, modify, add to or remove from portions or the whole of these Terms and Conditions from time to time. Changes to these Terms and Conditions will become effective upon such changes being posted to this Website. It is the User's obligation to periodically check these Terms and Conditions at the Website for changes or updates. The User's continued use of this Website following the posting of changes or updates will be considered notice of the User's acceptance to abide by and be bound by these Terms and Conditions, including such changes or updates.

Privacy Policy

We are committed to protecting your privacy. This privacy policy applies to all the web pages related to this website.

All the information gathered in the online forums on the website is used to personally identify users that subscribe to this service. The information will not be used for anything other than which is stated in the Terms & Conditions of use for this service. None of the information will be sold or made available to anyone.

The Site may collect certain information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the Site; the pages that you access while at the Site and the Internet address of the Web site from which you linked directly to our site. This information is used to help improve the Site, analyse trends, and administer the Site.

We may need to change this policy from time to time in order to address new issues and reflect changes on our site. We will post those changes here so that you will always know what information we gather, how we might use that information, and whether we will disclose that information to anyone. Please refer back to this policy regularly. If you have any questions or concerns about our privacy policy, please send us an E-mail.

By using this website, you signify your acceptance of our Privacy Policy. If you do not agree to this policy, please do not use our site. Your continued use of the website following the posting of changes to these terms will mean that you accept those changes.

Medical information uploaded to this site will be used exclusively for MediCheck should they respond to you in an Medical Aid query. This information will be provided to the MediCheck Professional Staff through various digital communication channels, including being uploaded onto a tablet computer used by the MediCheck Professional Staff.

Your medical and blood information will not be given out to any third party except where required by that third party to assist in resolving Medical Aid Queries.

Cookie/Tracking Technology

The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Third Party Links

In an attempt to provide increased value to our Users, we may provide links to other websites or resources. You acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content (including misrepresentative or defamatory content) of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external sites or resources.

Refunds Policy

No refunds on payments through this site will be given.

Disclosure Of Outlet Country At Time Of Payment

South Africa

Standard Bank

Payment Options And Pricing

All transactions will be processed in South African Rands (ZAR).

Credit Card

We accept MasterCard and Visa credit cards. If you do not have a credit card please utilise one of the other payment options, or simply log off and return to the site at a later time to complete your order. All of your order details will be saved online under in the Your Account section available for use whenever you're ready! Sorry for the inconvenience.

EFT (Electronic Fund Transfer)

One of the most widely used ways of sending money online. Once you have added enough items to your shopping cart, proceed to "Checkout" and follow the order processing instructions. Select the option to pay via EFT. You will then have to load Bermar Holdings as a beneficiary on your internet banking and use the unique order number in the reference line for your payment. This should ensure speedy processing of your Medical Aid Query.

Banking Details:

Bank

Standard Bank

Branch No.

051001

Account Name

Bermar Holdings MediCheck

Account No.

10108437149

Account Type

Cheque

Direct Deposit

You may pay through a direct deposit. It's exactly the same as doing an EFT payment, except you'll have to go into your bank and physically make your direct deposit there. Please fax through your deposit slip to us on 086 684 3344 to ensure your payment is confirmed and order actioned as quickly as possible.

Banking Details:

Bank

Standard Bank

Branch No.

051001

Account Name

Bermar Holdings MediCheck

Account No.

10108437149

Account Type

Cheque

Updating Of These Terms And Conditions

We reserve the right to change, modify, add to or remove from portions or the whole of these Terms and Conditions from time to time. Changes to these Terms and Conditions will become effective upon such changes being posted to this Website. It is the User's obligation to periodically check these Terms and Conditions at the Website for changes or updates. The User's continued use of this Website following the posting of changes or updates will be considered notice of the User's acceptance to abide by and be bound by these Terms and Conditions, including such changes or updates.

For more information about how to order, special order requirements and other payment options, please contact our Support Team on +27 895 2989 or email info@medicheck.net.za

Disclosure

Disclaimer Policy

This Disclaimer and Limitation of Liability must be read in conjunction with our Terms and Conditions and that all policy documents are to be read as a group of documents and not separately as individual documents.

DISCLAIMER AND LIMITATION OF LIABILITY

The disclaimer set out below applies to this website, all other websites owned, operated or sponsored by MediCheck, unless such other website specifically provides otherwise, and to any electronic communication including any attachments thereto (collectively Electronic Communications) emanating from Medicheck.net.za.

NOTICE TO USERS: THESE TERMS AND CONDITIONS ARE BINDING AND ENFORCEABLE AGAINST ALL PERSONS THAT ACCESS THE MEDICHECK.NET.ZA WEBSITE OR ANY PART THEREOF IN TERMS OF SECTION 11 OF THE ELECTRONIC COMMUNICATIONS AND TRANSACTIONS ACT 25 OF 2002 (“ECT Act”).

If you do not agree to these terms and conditions, as set our hereunder, please exit the medicheck.net.za website immediately.

For the purposes of this disclaimer, any reference to” medicheck.net.za” shall be interpreted to be a reference to MediCheck, and includes all its subsidiaries, associated companies, and their internal divisions and employees.

The disclaimer may change from time to time and without notice. The terms displayed at the time that you use the website will govern your use of the website. In accessing any Electronic Communications, whether it be by way of visiting this website or opening any electronic communication from medicheck.net.za, the person so doing accepts the following:

1. Subject to the provisions of sections 43(5) and 43(6) of the ECT Act, if applicable, and as far as allowed by law, MediCheck (including its Directors, employees, contributors, consultants, network operators, partners, affiliates and agents) shall not be liable for any damage, loss or liability of whatsoever nature incurred by whomever.

2. MediCheck website is supplied on an “as is” basis and has not been compiled to meet the User’s individual requirements. Neither is any information given as or meant to be medical advice and should not be relied upon as a substitute for consultations with qualified health professionals who are familiar with the user’s individual medical needs.

3. It is the responsibility of the User to satisfy himself or herself, prior to entering into this agreement with MediCheck, that the content and services available from and through MediCheck website meet the User’s individual requirements and is compatible with the User’s computer hardware and/or software.

4. Whilst medicheck.net.za has taken all reasonable steps to ensure that all information contained in Electronic Communications is current and accurate, it cannot guarantee the accuracy of the information nor that it is up to date. Use of Electronic Communications is entirely at the users own risk.

5. Although medicheck.net.za has taken all reasonable steps to guard against viruses or destructive codes, it gives no warranty that Electronic Communications are free of viruses or any other data or code that has the ability to corrupt or affect your system.

6. Electronic Communications may contain information that is confidential and subject to legal privilege. It is intended solely for the individual or entity to whom it is addressed and to others who have the authority to receive it. Unintended recipients of Electronic Communications may not under any circumstances disclose, copy, distribute or take action that relies on the content of the information contained therein.

7. Where the contents of Electronic Communications expressly state the author thereof, any views expressed in the contents shall be construed to be, unless otherwise stated, the views of the author and not those of medicheck.net.za or any of its management or directors. Electronic Communications will only be legal, valid and enforceable on medicheck.net.za if an authorised medicheck.net.za employee or the head of the respective division has confirmed or consented thereto in writing and such document is authorised by a person elected by Medicheck.net.za who hold such authority.

8. Medicheck.net.za may, in good faith, provided links that would appear useful to recipients of Electronic Communications, but does not make any representation regarding such links and does not endorse the products and/or services that may be offered thereon. Links are provided for convenience only and may be discontinued at any time. Medicheck.net.za accepts no responsibility for the content or use of information contained in the said links.

9. Information, ideas and opinions expressed on MediCheck websites should not be regarded as professional advice.

10. Users are encouraged to consult professional advice before taking any course of action related to the information, ideas or opinions expressed on MediCheck websites.

11. Medicheck.net.za disclaims all implied warranties, including but not limited to, warranties of compatibility, security and accuracy, and Medicheck.net.za will not be liable for any special, indirect, incidental, consequential or punitive damages or any damages whatsoever, whether in an action of contract, statute, delict (including, without limitation, negligence) or otherwise that relate to the use of Electronic Communications. You agree to indemnify and hold medicheck.net.za harmless and its respective directors, officers, employees, agents, licensors, suppliers, and any third party information providers from and against all losses and expenses (including attorney-and own client costs), resulting from any failure to adhere to this disclaimer.

12. MediCheck does not make any warranties or representation that content and services available from MediCheck websites will in all cases be true, correct and complete, current or free from any errors.

13. MediCheck shall take reasonable steps to ensure the quality and accuracy of content available on the MediCheck websites.

14. MediCheck does not make any warranties or representations that MediCheck websites will be available at all times.

15. Users acknowledge that MediCheck websites may be unavailable due to updates or other causes beyond the reasonable control of MediCheck, including, but not limited to virus infection, power failure or other “acts of God.

16. Unless otherwise noted, Electronic Communications are subject to intellectual property rights that vest in medicheck.net.za. Use of the content in web pages, electronic or written publications or any other media and/or words, phrases, names, designs or logos that are medicheck.net.za intellectual property are expressly prohibited, without the express written permission of medicheck.net.za.

17. All information contained in Electronic Communications pertaining to products and services on or accessed through the website are for your personal and non -commercial use only and their terms and conditions, are subject to change without notice.

18. Electronic Communications are governed by all applicable South African legislation, including in particular (and without limiting the generality of the foregoing) sections 11 to 20 of the Electronic Communications and Transactions Act 25 of 2002. All legislation shall be deemed to include any amendments thereto or re-enactments thereof.

We use cookies to improve your experience and to help us understand how you use our site. Please refer to our cookie notice and privacy policy for more information regarding cookies and other third-party tracking that may be enabled.

© 2025 MediCheck - A Member of Bermar Holdings 2018 (Pty) Limited Group

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